In the world of home maintenance, roof repair often feels like a necessary afterthought—addressed only when leaks occur or weather wreaks havoc. Leaky Roof, based in Canberra, is challenging that perception with an approach that emphasises proactive care, modern technology, and a commitment to craftsmanship. It’s a fresh take on roofing for homeowners, transforming what could feel like an overwhelming task into a seamless and efficient experience.
Leaky Roof’s attention to detail has earned its customers’ trust and secured numerous awards, including Best Roofing Company in Canberra and recognition at the 2024 Australian Small Business Champion Awards.
But beyond accolades, the company is raising the bar for what roofing repair and maintenance should look like in Australia.
Revolutionising roof repair with technology
At the heart of Leaky Roof’s process is its innovative use of technology to diagnose and resolve roofing issues. Rather than relying solely on manual inspections, the company has integrated drone-powered diagnostics into its operations. This modern approach allows their team to identify everything from cracked tiles and damaged flashing to hard-to-spot leaks with precision and efficiency.
Drones reduce the need for invasive inspections and scaffolding, saving time and costs while enhancing safety. This tech-first approach reflects a broader commitment to improving the customer experience.
“When it comes to roof repairs, accuracy matters,” says CEO Justin Vetsavong. “We’re using every tool at our disposal to ensure we can pinpoint issues quickly, address them effectively, and prevent them from happening again.”
Going beyond repairs with comprehensive roof care
Leaky Roof’s expertise extends far beyond fixing leaks. The company offers a full spectrum of services designed to protect and enhance roofs over time. These include:
- Re-bedding and re-pointing ridge capping are vital process to ensure roofs withstand Australia’s extreme weather.
- Roof restorations and replacements, are tailored to homeowners looking for long-lasting solutions.
- Colorbond installations, marrying modern aesthetic appeal with sustainability and durability.
- Gutter and fascia maintenance, to prevent structural damage caused by improper drainage.
This holistic approach ensures that roofs are patched up and maintained for long-term resilience.
In 2025, Leaky Roof will expand its commitment to proactive care even further by launching Roof Care Subscription Packages. These packages provide homeowners with regular inspections and maintenance, allowing them to avoid issues before they escalate. This subscription-based service is an industry first for Australia and positions Leaky Roof as a leader in innovation within the trades sector.
Award-winning excellence in roofing
Leaky Roof’s meticulous craftsmanship and customer-first ethos have earned it national and local accolades. The company won the 2024 Australian Small Business Champion Award, which recognized its dedication to quality, innovation, and community impact.
Locally, its reputation as Canberra’s Best Roofing Company further solidifies its role as a trusted name in the community. The company’s team takes pride in every project, from minor repairs to full roof replacements, ensuring every homeowner feels confident in the durability of their home.
“Awards are a reflection of our team’s hard work,” Vetsavong shares. “But what matters most is knowing our customers feel taken care of and supported throughout the process.”
Educating homeowners, empowering communities
Leaky Roof’s commitment extends beyond services to education. The company actively engages with customers by sharing insights on preventative maintenance, common roofing issues, and long-term care. Its blog features articles like “Identifying and Fixing Common Roof Leaks” and “Understanding the Warning Signs of a Failing Roof,” empowering homeowners with knowledge that can save money and stress in the long run.
This focus on education highlights Leaky Roof’s philosophy: a well-maintained roof is essential for a home’s structure and a family’s peace of mind.
Setting a sustainable standard
Leaky Roof’s innovative practices are grounded in sustainability. From reducing waste on job sites to prioritising recyclable materials like Colorbond steel, the company is committed to minimising its environmental impact.
Sustainability is not just about materials; it’s embedded in their proactive approach. By extending the lifespan of roofs through regular care and timely repairs, Leaky Roof helps reduce the frequency of full replacements, saving resources and reducing landfill waste.
“We’re not just fixing roofs—we’re protecting homes and the environment,” says Vetsavong. “Sustainability is at the core of everything we do.”
Why Leaky Roof’s approach matters
Leaky Roof is more than a roofing company; it’s a pioneer in reimagining how home repair can prioritise innovation, sustainability, and customer empowerment. Its award-winning services, backed by advanced technology and a community-driven ethos, set a new industry standard.
As the company continues to expand beyond Canberra into major Australian cities, its influence is bound to grow. For homeowners across the country, Leaky Roof’s success story is proof that even the most practical industries can make a lasting impact by embracing modern design thinking and sustainability.
